Why our supermarkets may never be the same again
A look at what the future might hold for the ‘big four’ food retailers as consumers change their behaviour and attitudes amid the coronavirus lockdown.
Zozo: Not fit for purpose
When promising to build a size-free world, seeing is believing.
Essential Questions for Fashion Fit
We are on the cusp of developing the tech that is going to enable us to physically ‘size’ our consumers, but are we actually prepared to handle the results?
Getting the fit down to a science
From reduced costs of production and distribution, through to tighter stock control and fewer returns, the implications of for the fashion industry are enormous… if it works.
How employee engagement is crucial to customer satisfaction
Keeping your employees engaged is absolutely crucial to customer satisfaction, and your bottom line.
Do we need an Internet Sales Tax?
Is the replacement of physical stores with Internet sales bad for people’s rights, the Treasury, and for society?
Would you welcome Woolworths back to the UK high street?
No? Neither would we…
Here’s our thoughts on the matter on the BBC’s Kaye Adams Programme.
The Revolution will be Digitised
How can retailers maintain a consistent, high-quality experience when the customer journey is devolved?
Malls: Will Your Anchor Hold?
Since the first shopping mall was opened in Edina, Minnesota in 1952, only now is the accepted dogma is finally being challenged.
Debenhams: What Future in Store?
Sergio Bucher will bring digital expertise, international experience, and brand-building credentials; all skills Debenhams have been sorely missing in recent years.