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Redefining the shopping experience for the digital age

The best Shopping Malls are always more than just a collection of shops – they are the heart and soul of communities, the foundation of retail economies, and a social sanctuary for every age group.

The challenge of imagining the shopping mall of the future and making it reality has been passed down the years to many different innovators.

But rarely has that challenge been greater than in recent years: managing the convergence of online and physical retail. Bringing together leisure, entertainment, and experience, whilst having a commercial model flexible enough to deliver growth in a period of unprecedented change and speed of disruption.

One such innovator is Unibail-Rodamco-Westfield (URW).

Their bold strategy eschewed the traditional multi-site ‘clone mall’ portfolio model, and instead re-focused on developing and operating flagship shopping destinations in the world’s most dynamic cities; shaping how people live, work, shop, connect, and are entertained.

Westfield London, and its successors across the UK & Europe, not only raised the bar, they created a whole new paradigm.

Mission critical in this revolution was the hiring of extraordinary people to lead this powerful next-generation customer journey and retail experience for the digital age.

Ultimately, the world’s best developers are powered by the world’s best talent, and we are proud of playing our part in delivering the inspirational people who have propelled URW to the top.

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“I’ve worked with Jim Logie and the RMC team over many years, initially during my time at McArthurGlen, and more recently at Unibail-Rodamco-Westfield (URW).

As a client I’ve consistently valued their ability to really understand and connect with our corporate business culture and distinctive operational style, and acting as effective ambassadors for our brand.

Equally impressive is their very extensive network of international contacts and reach across Europe – this has been particularly helpful as URW starts to expand into Southern European markets for the first time.

I look forward to continuing our partnership in the future”.

Una O’Reilly
Human Resources Director, Unibail-Rodamco-Westfield