Privacy policy

As a Data Controller, we care about your privacy and are committed to processing your personal information fairly and transparently, and in accordance with all applicable data protection law, including the Data Protection Act 2018, the UK’s implementation of the General Data Protection Regulation (GDPR).

Who are we?

Retail Management Consultants Limited, a Private Limited Company registered (no. SC105380) in Scotland, United Kingdom.

Registered office: 20a Manse Crescent, Stirling, FK7 9AJ, United Kingdom.

How to contact us?

If you have any questions about this Privacy policy, please get in touch:

When do we collect your personal data?

  • when you provide contact details to us when requesting information aboggut our services

  • when you register as a member of our professional network

  • when you sign up for email newsletters

What types of personal data do we collect?

If we collect personal data, it routinely includes the following categories:

  • Personal details: name, address, email, telephone, date of birth, proof of identity, nationality

  • Professional details: curriculum vitae, employment (including remuneration and notice period)

  • Education details: certificates, accreditations, skills, languages

How do we use your personal data?

We may use your personal data for the following purposes:

  • Purpose: to respond to a query or request for services
    Lawful basis for processing: Legitimate Interest

  • Purpose: to the provide services
    Lawful basis for processing: Consent, Contract (B2B)

  • Purpose: to contact you with opportunities we believe are relevant, and of likely interest to you
    Lawful basis for processing: Legitimate Interest

  • Purpose: to maintain records of prospective, current, and past customers
    Lawful basis for processing: Legitimate Interest

  • Purpose: to send email newsletters
    Lawful basis for processing: Consent

When do we disclose your personal data?

  • When providing services to you, it may be necessary to disclose your personal data with mutually agreed third parties. We will never do so without your explicit consent, which you may be withdraw at any time

  • When required to do so by law

What’s this about our email newsletters?

On our website we invite you to opt-in to receive email newsletters. You can unsubscribe from these at any times by clicking on the unsubscribe link in any such email you receive from us.

What are your personal data rights?

Individuals have the following rights to their personal data under the GDPR:

  • Informed: the right to know what personal data is being processed, and for what purpose

  • Access: the right to access the personal data we may hold about you

  • Rectification: the right to have inaccurate personal data rectified or completed

  • Erasure: the right to request us to delete any of your personal data

  • Restrict processing: the right to request the restriction or suppression of personal data

  • Data portability: the right to obtain and reuse personal data for their own purposes across different services

  • Object: the right to object to the processing of personal data in certain circumstances

  • Rights related to automated decision-making, including profiling

If you would like to exercise any of these rights or are in any way concerned about the way we have collected and used your personal data, please get in touch and we’ll do our best to help.

If you are unhappy with the way in which we have handled your personal data, you have the right to contact the Information Commissioner’s Office ↗.

How do we keep your personal data secure?

We treat the protection of your personal data very seriously and we take all appropriate steps to ensure it’s stored in a secure environment to prevent any unauthorised access.

We may use external data service providers to process personal data on our behalf. Any data transfers between us and external service providers are securely encrypted, and where service providers are located outside the EEA we have additional contractual arrangements in place.

How long do we retain your personal data?

Up to five years from its last verification.