Consultancy

We have a bright vision for the future of retail.

We believe it’ll be as much about how and why you buy, as what you buy.

That it’ll be built around the smartphone, rather than the car.

That it’ll be personal.

And that it’ll be intuitive, convenient, and fun.

We’re optimistic for the future, but it has huge implications for us all - brands, retailers, tech, landlords, and as customers ourselves.

Better get ready.

We help our clients realise their vision of the future - we develop strategies, deploy resources, and generate the momentum to revolutionise business performance.

We’re flexible - the facts determine the solution and our response is always custom-built.

We’re practitioners, not preachers.

We believe in collaboration - we tap the full breadth of external expertise and specialist knowledge to deliver breakthrough change.

We’ve been supporting our clients through every major change in the international retail and real estate sectors over the past 30 years, but our approach remains the same: going all in to solve business problems in the most ingenious and effective way possible.

Some of the big challenges we help clients overcome include:

Strategy: envisioning where to play, how to win, and bringing the resources together to make it happen.

• Digital: defining how and where it can add value across your business.

• Tech: ensuring a frictionless customer journey.

• Customers: delivering more meaningful and relevant customer experiences.

• Operations: transforming performance for brands & retailers.

• Assets: optimising commercial potential for retail property developers, landlords, and investors.

• Placemaking: reimagining shopping malls and high streets in the digital era.

• Master Planning: conceiving, planning, and creating a new generation of retail, leisure, and entertainment destinations.